Ensuring government service delivery

The money we earn goes to the government as taxes and is spent without accountability.

Videos of people running amok to get to a driving test or complaints about filling up a form online only to have to print it out and submit it after queuing up for hours are doing the rounds. Earlier, the inefficient ways of managing vaccination forms where one had to disclose everything apart from the colour of one’s underwear had created havoc. Whenever it comes to Nepalis receiving services from the government, it is always a mess. The chaos at the passport office where Nepalis pay one of the highest prices for a thin passport book has become the norm. Maybe our practice of queuing haphazardly at religious shrines has given us the tenacity to go through all this without ever complaining.