People can't go out, and they can't get home delivery

Online stores are confused about providing service due to lack of clear guidelines from the government regarding e-commerce.

Covid-positive Sanup Maharjan and his five-member family, who caught the infection from him, have been in home isolation for the past 10 days. They have been trying to buy groceries online for days, but every store they have called has turned them away saying they have a huge backlog of orders.