Service delivery improves for 58 percent, but social sectors lag, survey shows

People’s Pulse 2026, conducted by Sharecast Initiative, in collaboration with The Kathmandu Post, finds gains in roads, water and electricity, while education, health and governance trail.

With the heralding of the federal democratic republic of Nepal, there was an expectation that the government would reach citizens’ doorsteps and that public service delivery would vastly improve. People’s pulse 2026 examines to what extent this expectation has been fulfilled—and how citizens perceive government services. Conducted among 2,905 respondents, the study presents a serious yet hopeful picture of the quality, accessibility, and effectiveness of public services provided by federal and provincial governments over the past year.