Food delivery services are booming in Kathmandu, but customers are not happy with their quality

A couple of weeks back, Bintika Kafle of Kathmandu was home alone. She was hungry and unwilling to cook. But, thanks to technology, it was just a click away to get anything delivered to your doorstep. Kafle too decided to order her food online . So, she chose Pathao Food , an online app which offers food delivery services.

Kafle ordered chow mein and sausage to satisfy her appetite. However, her hunger turned into anger as she had to wait for two more hours when it was supposed to be delivered in around 45 minutes.