Improve Public Service Delivery

Public service delivery is essentially a tool for connecting a government with its people. It is also a barometer of good governance. There is no doubt that effective public service delivery indicates strong good governance. Good governance, in turn, may go on to prove whether a government is successful or not in the eyes of the public. In Nepal, public service delivery is not effective. Although successive governments have emphasised good governance, the same cannot be felt in reality. The general people have to face hassles in availing themselves of public services in government offices, be it in transport management offices, land revenue offices, passport issuing offices or any other government offices.