Digital banking and cybersecurity landscape in Nepal

Digital banking can be easily understood as the process of delivering banking services online, encompassing both transactional and non-transactional services. This enables end users to access these services without the necessity of physically visiting a bank.

For any service, technology plays a pivotal role. Customers commonly interact with a bank through various official platforms, such as the official website, mobile applications, social media channels, mobile banking services, email, and messaging platforms like Viber or Facebook Messenger.