Not so smart

The Transport Department has been a failure when it comes to effective public service delivery.

The Department of Transport Management has once again opened registration for driving licences after a halt of almost six months. The department had stopped accepting online applications citing the second wave of the Covid-19 pandemic from midnight on April 29. What prevented the department from resuming the application process when most other government services had resumed months earlier, and what work it did during the six months when it was not accepting new applications is not very clear. The department has remained a consistent failure over the years when it comes to effective public service delivery.