Ministry of Infrastructure Development Launches ‘Hello Infrastructure’ Service to Address Public Complaints on Roads and Projects

Kathmandu. The Ministry of Infrastructure Development has launched a new service titled “Hello Infrastructure,” modeled after the existing “Hello Sarkar” service, to collect and address complaints related to infrastructure projects across the country.

In a Facebook post, Infrastructure Development Minister Sunil Lamsal said the initiative aims to improve responsiveness to citizens’ concerns regarding roads, bridges, drinking water, and other public infrastructure services. He added that the platform will allow the public to directly submit complaints and suggestions related to ministry services and ongoing development projects through multiple communication channels.